International shipping costs are based on weight and are calculated at the time of selecting the item. All international customers can expect to receive their orders within 4-6 weeks. Due to covid further delay may happen
Our shipping timing for orders DELIVERY varies for different products and categories. Any delays will be informed to the customer or if not informed it may be because of no communication (Email / Phone) working or defined. There can be unexpected delivery delays due to custom clearance or may be any undefined reason. The delay can further go up to 5-6 working days or more. We are not responsible for any kind of delays nor if that delay is not informed to customer for Domestic or International customers who gave order using any kind of payment method.
Chic ophicial is not responsible for any mishandeling done by courier company as we outsource courier services Delayed delivery , Misplacement of product, Mishandeling of product etc. If any unfortunate scenario happened customer can contact that particular service with tracking number provided by Chic ophicial. To make your experience smooth with us we can help customer by raisng complaint to that particular courier company
Delivery charges may vary depending on the type of products ordered and the location you select and cannot be refunded. We take no responsibility, if there are any additional charges in terms of custom or duties charged by local authorities / Governments (Out of Pakistan). The custom charges have to be borne by the customer.